Orders where payment is received and cleared by 3 pm Melbourne time, will be available for pickup from our physical store at the commencement of business the next business day.
Please ensure that when you come to our store to pick up your item(s) you bring with you:
- A copy of your Tax Invoice from this online store
- Identification matching the name on the Tax Invoice
Ship with Australia Post
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Australia Post with tracking and drop-off without signature.
Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.